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Customer Service

Subscriptions and Single Issue Purchases
To subscribe to a journal or purchase individual issues, order through the cart links on individual journal pages, or contact journals customer service.

Note: Once an order has been processed, refunds will not be issued nor returns accepted.

Journals price list

Single Article Purchases
Single article purchases are available for all journals, except The Textile Museum Journal.

Address Changes
If you need to update the mailing address where you receive your journal, please contact journals customer service.

Missing an Issue?
First, check our list of current journal issues; the issue may simply be delayed in publication. If it's been published for some time and you haven't received it, please contact journals customer service.

Shipping Terms and Conditions
Domestic subscriptions are shipped USPS. Canadian and foreign subscriptions are shipped via air mail.

Subscription agents receive a 3% discount off the institutional rate.

Once an order has been processed, refunds will not be issued nor returns accepted.

 

INSTITUTIONAL RATES apply to subscriptions ordered or paid for by libraries, schools, academic departments, government agencies and businesses.

INDIVIDUAL RATES apply to subscriptions ordered by individuals for personal use and must be paid for by personal check or personal charge card.

STUDENT RATES apply to subscriptions ordered by students (send copy of current student photo ID) and must be paid for by personal check or personal charge card.

 

If you have any questions please contact us:

Sue Hausmann, Journals Manager

Elizabeth Locke, Journals Customer Service

Sheila Scoville, Journals Marketing and Advertising

Peggy Gough, Rights & Permissions

Karen Broyles, Production Coordinator

Stacey Salling, Production Coordinator

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